What a Collections Agent job is ?

I found a job with good money,no experience or certificates required but I dont know what this is.
some details :

Deal with all types of issues with customers (within remit of department) including complex and contentious matters
- Contact and deal with customers in situations where customers have potential to affect commercial interests of the business (i.e. bad debt, credit limits etc. within remit of the Department)
- Adopt a flexible approach in order to support others and undertake other duties as required
- Adopt cases and generate correspondence following initial customer contact with another area. The aim of the roleholder will still be to provide excellent customer service
- Maintain existing, and where necessary establish good working relationships with external contacts such as Solicitors, Police, Debt Collection Agencies, Liquidators etc., in order to ensure maximisation of the overall business relationship.
- Achieve daily targets and objectives as set out by Team Leader

If you take this job, your duty will be to collect payments for services from customers and/or patients, depending on what type of organization/company this is. If a customer has not payed their debts to your company, it is your responsibility to contact them, usually via snail mail first, and get payment. If they don't pay up, you follow up with phone calls. If it goes any further, you might need to get a third party involved. That's when the law enforcement/laywer part comes in. You would have to communicate to the legal party the problem, and the would come in and take actions against the customer/patient to get the money.
This can be a tricky position because you're basically coaxing/forcing people to part with their money. Yes, they owe the company money, so you would be completely right in doing so. But be prepared to deal with people at their worst, because who is really happy about giving up their money? If they were, they would have paid their debt to begin with. I think for this job, you have to have a personality that can be nice, friendly, coaxing, but also tough if you have to be.

For the most part, you will be hassling people to pay their bills. The pay is good because it is a job most people would hate.

yeah, calling ppl at all hours & harrassing them about bills, sound like a dream job (NOT)

Bad credit is one of the worst problems to have... however there exists a solution.

I will hereby talk from my personal experience.

I did debt consolidation a couple of years ago, however If I had to do it again I would pay to some minor details,
if someone wants to get out of debt today it is pretty easy with a debt consolidation plan, however it may get a bit tricky at times, I suggest you get as much information as possible online on this first,

a good place to start in my humble opinion is astraight to the point ebook with question and answer I found :

http://umgarticles.atspace.com/debt-cons...

if it helps kindly remember me in your voting!.. cheers!