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How can I recover excessive fees charged by my bank? |
I recently was charged a very excessive fee from Wells Fargo for transferring money from my Savings to my Checking account equaling $120. When I asked the banker in the branch, they stated that every transfer from my Savings to my Checking account after the first 3 times every month, will cost me $10 each. They also stated that this was a law. I believe the law allows you six pre-authorized transfers per statement period. After that, the bank is allowed to charge and, if one persists in making excessive withdrawals, they can (and probably will) close the account. if you've already talked to them and they refused to correct the fees then you could probably make a complaint with the fdic or file lawsuit with an attoreny. however, i'm thinking you won't get very far. just don't use the overdraft protection offered. They're right about the law. If you initiate more than a certain number of electronic transfers from savings to checking (I forget the number), they can either charge you or refuse the transfer. If this is your first time, they may give you a courtesy or partial refund if you ask nicely enough. You may need to go to the branch manager. Ask them to specify which transfers don't count against the limit (In-branch transfers should be OK). Good luck, and keep an eye on your account. I don't know if you can recover it. The only thing to do is talk to the manager or someone with some power, and threaten to switch banks. Even if they refund it, I'd switch banks anyway. Savings and money market accounts do have transaction limits. For some types of transactions like withdrawals and in-person transfers, you only have 3 per month. For pre-authorized transfers, you have 6. |
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