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Looking for information and advice on phone answering service for an online business?


Hi,

I was wondering if anyone has any advice about using a phone answering service for an online business.

I'm interested in outsourcing this part of my work as I am not able to answer calls all day. I'm looking information about cost, benefits and implications of using an answering service.

If anyone has any experience and could offer advice, that would be much appreciated.

Thanks.

A phone answering sercive can provide 24/7 answering services with live operators that handle every call correctly and professionally.

If your run an online business, these service providers not only serve you with answering phone services, they also assist you with other services like answering message service, pager, voice mail, PDA, live operator and even via web portal to fit your schedules and needs.

Phone answering services can be very effective and useful if you choose the right provider.

when i have called and received one of these

companies on the other end, it becomes a

nightmare. most are not very effective.

i recommend test them out, and listen to the

reply. pretend your a customer//caller looking

for your office. do random calls, after you buy the service, and change firms if needed.

You should consider the "free recorded message" approach advocated by Dan Kennedy.

Check out his "No BS Time Management" and "No BS Sales" books for specifics.

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